1. Overview
Rehem ERP (“we”, “us”, or “our”) provides cloud business management software for stores and enterprises. This Privacy Policy applies to our website, registration and billing flows, and the Rehem ERP / Rehem POS application services available at rehembd.com and related domains.
By creating an account or using our services, you agree to the practices described here. If you do not agree, please do not use the service.
2. Information we collect
Account and business information
When you register or manage a store, we may collect store name, business contact details, administrator name, email, phone, username, address, city, selected package, and related account settings.
Operational data you enter
To provide the product, we process business data you and your staff enter — such as products, sales, purchases, customers, suppliers, inventory, accounting entries, staff records, and reports generated from that data.
Payment information
Subscription payments may be processed through third-party providers such as bKash. We receive payment status and reference details needed to activate or renew your plan. We do not store your full mobile financial service PIN or sensitive payment credentials on our servers.
Technical and usage data
We may collect device/browser information, IP address, login timestamps, cookies or similar technologies, and diagnostic logs to operate, secure, and improve the service.
3. How we use information
- Create and manage your store account and subscriptions
- Provide POS, inventory, accounting, and related features
- Process trials, billing, invoices, and payment confirmations
- Send service notices, security alerts, and support replies
- Prevent fraud, abuse, and unauthorized access
- Improve reliability, performance, and product experience
- Comply with applicable legal and regulatory obligations
4. Sharing of information
We do not sell your personal or business data. We may share information only with:
- Service providers who help us host, email, monitor, or process payments (under appropriate confidentiality obligations)
- Payment partners (for example bKash) to complete subscription transactions
- Authorities when required by law, court order, or to protect rights, safety, and security
- A successor entity if we are involved in a merger, acquisition, or asset transfer, subject to this policy’s spirit
5. Data retention
We retain account and operational data for as long as your subscription or account remains active and as needed to provide the service. After closure, we may retain limited records for legal, accounting, dispute, or security purposes for a reasonable period, then delete or anonymize data where practicable.
6. Security
We use administrative, technical, and organizational measures designed to protect information — including access controls, encrypted transport (HTTPS), and authenticated sessions. No method of transmission or storage is 100% secure; please use strong passwords and limit staff permissions appropriately.
7. Cookies and similar technologies
We use cookies and similar technologies for authentication, session continuity, preferences, and basic analytics needed to run the product. You can control cookies through your browser settings, but disabling essential cookies may break login or core features.
8. Your choices and rights
Depending on applicable law, you may request access, correction, or deletion of personal account information, or ask for help exporting business data where the product supports it. Store administrators control staff access inside the application.
For privacy requests, contact us via rehembd.com or the contact options listed on our website.
9. Children’s privacy
Rehem ERP is a business service and is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.
10. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the service after updates means you accept the revised policy.
11. Contact
Questions about this Privacy Policy or your data can be sent through our website contact channels at https://rehembd.com/.